Unexpected Delays in Residential Service

Royal Carting Service Update graphic

Dear Customers,

We are currently experiencing extended wait times at the Dutchess County Resource Recovery Agency (DCRRA), a waste-to-energy facility that combusts most of the refuse in the county. These extended wait times during disposal drop-off are causing delayed service pickups throughout the region. While the majority of our customers are unaffected, those who are affected may be experiencing pick-up later in the day or the day following their regularly scheduled pickup.

We understand the importance of knowing when you can expect your service pickup. We are actively working to find a solution to these delayed pickups while continuing to remain committed to providing you with reliable, affordable, and environmentally responsible waste removal services.

If you are experiencing next-day delays and would like to speak with a member of our customer service team, please contact us at contactus@royalcarting.com or call (845) 896-6000.

Again, we apologize for these inconveniences, and as always, thank you for your continued patronage.

– Royal Carting Service Co. & Welsh Sanitation Service